Country Manager – Thailand

Direct Report to – CEO

Main Function: To deliver volume growth and regional expansion, our client is looking for a high. caliber professional to crystalize the Group’s expansion plan in Thailand.

Role Responsibilities:

Operational Management:

• Oversee and manage all aspects of the company’s operations within the country.
• Ensure the smooth and efficient movement of goods through various transportation modes and logistics processes.

Financial Management:

• Develop and manage the country’s budget, ensuring financial objectives are met.
• Monitor financial performance and implement cost-control measures.

Compliance and Regulatory Affairs:

• Ensure compliance with local and international shipping regulations.
• Stay informed about changes in laws and regulations affecting the shipping industry in the country.

Business Development:

• Identify business opportunities and develop strategies to expand the company’s market share.
• build and maintain relationships with key clients, partners and stakeholders.

Team Leadership

• Lead and manage a team of professionals, including operations, sales, and support staff.
• Foster a positive and collaborative work environment.

Customer Servie:

• Ensure high levels of customer satisfaction by addressing customer needs and resoling issues promptly.
• Implement and maintain quality assurance standards,

Risk Management:

• Identify and mitigate potential risks associated with the shipping and logistics operations.
• Implement safety and security protocols.

Reporting:

• Provide regular reports to top management on the country’s performance, challenges and opportunities.

• Minimum 10 years of experience in Liner shipping, specifically in the Thailand market (Main Line Operator/NVOCC/Freight Forwarder).
• A commitment to excellent customer service and passionate to deliver service.
• Excellent written and verbal communication skills in both Thai & English.
• Result Oriented, high level of ownership and independent drive.
• Good interpersonal skills, including the ability to quickly build rapport with customers.
• Competency in Microsoft applications including word, excel, PowerPoint and outlook.